Policy's
Shipping Policy
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Shipment Processing:
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We aim to process and ship orders within 1 business days of receiving them.
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Shipping Options & Costs:
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We offer a variety of shipping options at checkout to suit your needs and budget. These include standard shipping, expedited shipping, and potentially free shipping for orders above a certain amount.
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Shipping costs are calculated at checkout and depend on the chosen service and your delivery location.
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Delivery Times:
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Delivery times are estimates and may vary depending on your location and chosen shipping method. We will provide you with a tracking number once your order ships, allowing you to follow its progress.
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International Shipping:
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We may offer international shipping options. Any additional duties or customs fees are the responsibility of the customer.
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Risk of Loss:
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Funky Tribes transfers responsibility for your order to the shipping carrier upon delivery.
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Title to the items remains with Funky Tribes until full payment is received.
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Return and Exchange Policy
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Return & Exchange Window:
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We accept returns and exchanges within 5 days of receiving your order.
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Conditions for Returns & Exchanges:
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Items must be unworn, unwashed, with original tags attached, and in original packaging.
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We reserve the right to reject returns that do not meet these conditions.
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Return Shipping Costs:
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You are responsible for return shipping costs unless the return is due to our error (e.g., incorrect item shipped, damaged item).
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In case of our error, we will provide you with a prepaid return shipping label.
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Exchanges:
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Exchanges will be processed for the same item in a different size (subject to availability) or for store credit.
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We cannot guarantee size availability for exchanges.
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Refunds:
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Refunds will be issued to the original payment method within 7 business days of receiving your return.
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Shipping costs will not be refunded unless the return is due to our error.
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How to Initiate a Return or Exchange:
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To initiate a return or exchange, please contact us at funkytribes@gmail.com or by phone at [8904044430. We will provide you with further instructions.
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Please note:
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This policy applies to online purchases only. In-store return and exchange policies may differ.
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By following these policies, we hope to ensure a smooth and hassle-free shopping experience for all Funky Tribes customers!